Have your Medicaid ID number, your social security
number and your date of birth with you before making this call.
Call Choice Counseling Helpline toll-free at
When prompted, press Option 1 (for English),
Option 2 (for Spanish) or Option 3 (for Creole) .
Press Option 1 to “Pick or Change your plan”.
Due to HIPAA privacy regulations, Choice Counselors may only speak with the state approved individual.
To learn more about Better Health, please call us toll-free at (855) 813-6619 or TTY 711 for hearing impaired. Our office hours are Monday through Friday, 8 a.m. to 7 p.m. You may leave us a message after hours, Saturdays, Sundays and holidays and we will call you back the next business day. All calls are private.